Frequently asked questions
Really, what it boils down to is: Use common sense. Stones have different hardness levels that make some stones more suseptible to color change or damage with misuse. Details, patinas, and finishes can all be altered or damaged with misuse. Please remove all jewelry before wet or strenuous activity, including, but not limited to: washing hands or dishes, yard work, applying skin care products, etc. Avoid all commercial brand cleaners. Do not submerge your jewelry in this type of solution, it *COULD* damage the stone beyond repair
Please contact me via email if a repair is required with a description of the repair needed, what caused the damage, and pictures of the problem. Please note that I may be able to repair or replace defective product, but only if the damage has happened with good care of the piece and normal wear and tear.
Where do you source your materials?
I get my materials through a number of sources. I purchase my silver and metals from a well known distributor in the metalsmithing community, who have been in business for many years.
Can your rings be resized?
Typically, no. Unless an item is made to order, the ring itself has already been made. In order to preserve the original design, it is nearly impossible to remove the stone, disassemble and remake without compromising the original design and the integrity of the piece.
Do you offer payment plans?
Yes, I do! I offer payment plans for custom, ready-to-ship, and made-to-order pieces where the subtotal is $100+. Please send me an email if this is an option that you might like to consider.